Watch Contacts
Triggers when a new contacts is created.
Watch Conversations
Triggers when a new conversation is created or updated.
Watch Messages
Triggers when a new message is created.
Assign a Conversation
Assign a conversation to an agent or a team.
Create a Contact
Create a new contact.
Create a Conversation
Create a conversation.
Create a Message
Create a new message in the conversation.
Create an Inbox
You can create more than one website inbox in each account.
Delete a Contact
Delete a contact belonging to the account using ID.
Delete a Message
Delete a message and it’s attachments from the conversation.
Fetch User Profile
Get the user profile details.
Get a Contact
Get a contact belonging to the account using ID.
Get a Conversation
Get all details regarding a conversation with all messages in the conversation.
Toggle Status of a Conversation
Toggles the status of the conversation between open and resolved.
Update a Contact
Update a contact belonging to the account using ID.
Update a Conversation
Update conversation attributes.
Update an Inbox
Update an existing inbox.
List all Contacts
List all the resolved contacts.
List all Conversations
List all the conversations.
List all Inboxes
List all inboxes available in the current account.
List all Messages
List all messages of a conversation.
Make an API Call
Performs an arbitrary authorized API call.