Privacy Policy

Our commitment to transparency, security, and compliance — learn how Codex Solutions International collects, uses, and safeguards your information, and the terms governing our services.

About Codex Solutions International

Codex Solutions International (“Codex Solutions,” “we,” “our,” “us,” or “the Company”) is a global digital solutions provider specializing in Process Automation, Software Implementation, and Consultancy & Support (“Services”).

Our offices are located at:
UK Address: 674 Washwood Heath Road, Birmingham, West Midlands B8 2HQ, UK
Pakistan Address: FF-01 (First Floor, above Meezan Bank), Phase 5, Ghauri Town, Islamabad

Contact Details:
📞 UK: +44 7516 203788
📞 Pakistan: +92 320 8824668
📧 Email: info@codexsolutionsint.com

Important Note

Codex Solutions International does not provide any API for any app. Our services are limited to automation setup, workflow design, integration configuration, and consultancy. Any API access or usage remains the responsibility of the respective application or platform provider.

 

How This Privacy Policy Works

The purpose of this Privacy Policy is to explain how we collect, store, use, disclose, transfer, and process Personal Information (including Sensitive Personal Information) when you use our services, register for events, or interact with us.

1. What Is Personal Information?

Personal Information refers to any information that identifies an individual, either directly or indirectly.

Sensitive Personal Information includes:

  • Financial details (bank accounts, credit/debit card details)

  • Passwords

  • Sexual orientation

  • Biometric data

  • Medical records and health conditions

  • Physical, physiological, and mental health details

Information available in the public domain is not treated as Sensitive Personal Information.

2. Information We Collect

We may collect:

  • Personal Identification: Name, address, phone number, email

  • Financial Information: Bank account or payment card details

  • Professional Information: Job title, company name, affiliations

  • Technical Data: IP address, browser type, operating system

  • Sensitive Personal Information: As defined above

3. How We Collect Your Information
  • Directly from you: When registering, contacting us, or using our services

  • From clients: When acting as a processor under contract

  • Automatically: Through cookies and similar technologies

4. Lawful Basis for Processing

We process your information:

  • To fulfill contracts you enter into with us

  • In accordance with client instructions when acting as a processor

  • Based on your consent when required by law

5. Purposes of Processing

We process Personal Information to:

  • Deliver services to clients and end-users

  • Improve our services and user experience

  • Comply with legal obligations

6. Disclosure of Information

We may share your data with:

  • Employees (under confidentiality obligations)

  • Third-party service providers (for service delivery)

  • Legal authorities (if required by law)

7. Data Retention

We retain information:

  • As required by law

  • For the duration of our contracts

  • As necessary for the purposes collected

When acting as a processor, we follow our clients’ retention instructions.

8. Data Deletion Requests

To request deletion of your data, email info@codexsolutionsint.com.
We will process your request promptly and delete your data permanently within a reasonable timeframe, except for data retained for up to 7 days for operational purposes.

9. Refund Policy & Service Terms

By purchasing our services, you agree to:

  • No Refund After 24 Hours if the purchased code is in use or 24 hours have passed since purchase.

  • Endpoint Availability: We only support endpoints listed on our website’s “Supported Endpoints” section.

  • Custom Requests: Additional modules or modifications are reviewed case-by-case and may incur extra costs.

10. Your Rights

You may have the right to:

  • Access, update, or delete your information

  • Withdraw consent for data processing

  • Opt out of marketing communications

11. Security Measures

We implement:

  • Encryption and secure servers

  • Access controls and staff training

  • Regular compliance audits

12. Cookies & Tracking Technologies

We use cookies to improve site performance and user experience.
You can control cookie settings via your browser.

Contact Us

For privacy-related inquiries:
📧 info@codexsolutionsint.com
📍 UK Office: 674 Washwood Heath Road, Birmingham, West Midlands B8 2HQ, UK
📍 Pakistan Office: FF-01 (First Floor, above Meezan Bank), Phase 5, Ghauri Town, Islamabad

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