Chatwoot

CRM & Customer Support

Chatwoot is an open-source customer engagement platform that centralizes conversations from email, chat, social media, and messaging apps. It enables teams to automate responses, manage tickets, and streamline support workflows for faster, more personalized customer interactions.

Total Modules (22)

Trigger

Watch Contacts

Triggers when a new contacts is created.

Trigger

Watch Conversations

Triggers when a new conversation is created or updated.

Trigger

Watch Messages

Triggers when a new message is created.

Action

Assign a Conversation

Assign a conversation to an agent or a team.

Action

Create a Contact

Create a new contact.

Action

Create a Conversation

Create a conversation.

Action

Create a Message

Create a new message in the conversation.

Action

Create an Inbox

You can create more than one website inbox in each account.

Action

Delete a Contact

Delete a contact belonging to the account using ID.

Action

Delete a Message

Delete a message and it’s attachments from the conversation.

Action

Fetch User Profile

Get the user profile details.

Action

Get a Contact

Get a contact belonging to the account using ID.

Action

Get a Conversation

Get all details regarding a conversation with all messages in the conversation.

Action

Toggle Status of a Conversation

Toggles the status of the conversation between open and resolved.

Action

Update a Contact

Update a contact belonging to the account using ID.

Action

Update a Conversation

Update conversation attributes.

Action

Update an Inbox

Update an existing inbox.

Search

List all Contacts

List all the resolved contacts.

Search

List all Conversations

List all the conversations.

Search

List all Inboxes

List all inboxes available in the current account.

Search

List all Messages

List all messages of a conversation.

Universal

Make an API Call

Performs an arbitrary authorized API call.

Triggers Modules (03)

Trigger

Watch Contacts

Triggers when a new contacts is created.

Trigger

Watch Conversations

Triggers when a new conversation is created or updated.

Trigger

Watch Messages

Triggers when a new message is created.

Action Modules (14)

Action

Assign a Conversation

Assign a conversation to an agent or a team.

Action

Create a Contact

Create a new contact.

Action

Create a Conversation

Create a conversation.

Action

Create a Message

Create a new message in the conversation.

Action

Create an Inbox

You can create more than one website inbox in each account.

Action

Delete a Contact

Delete a contact belonging to the account using ID.

Action

Delete a Message

Delete a message and it’s attachments from the conversation.

Action

Fetch User Profile

Get the user profile details.

Action

Get a Contact

Get a contact belonging to the account using ID.

Action

Get a Conversation

Get all details regarding a conversation with all messages in the conversation.

Action

Toggle Status of a Conversation

Toggles the status of the conversation between open and resolved.

Action

Update a Contact

Update a contact belonging to the account using ID.

Action

Update a Conversation

Update conversation attributes.

Action

Update an Inbox

Update an existing inbox.

Universal Modules (01)

Universal

Make an API Call

Performs an arbitrary authorized API call.

Missing a module? Request it here

 

Note: We do not provide API keys or platform credentials for any add-ons or third-party services.
How To Install

Follow our step-by-step instructions to set up this integration within your Make.com environment.

If you do not already have a Make.com account, you can sign up for free and receive 10,000 complimentary operation credits.
Click the link below to create your account and start building automations right away

SignUp at Make.com

After completing your payment, you will receive an email from us containing your unique access code along with a link to install the app.
Please be sure to check your inbox as well as your spam or junk folder if you do not see the email within a few minutes.
To proceed, simply follow the installation link provided in the email to integrate the app into your Organization.

To install the application in your Make organization, please click the button below

Install App

To complete the configuration process, please follow these steps:

Watch the setup walkthrough

Click the button below to view the detailed guide on YouTube.

Watch Video on YouTube

Enter all required credentials and configuration fields (if applicable)

Start using your newly installed app and automate your workflows with confidence

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