Kustomer

CRM & Customer Support, Sales & Marketing

Kustomer is a customer service CRM platform that provides a unified view of customer interactions across multiple channels. It helps support teams deliver faster, more personalized service by organizing conversations, automating workflows, and improving customer experience.

Total Modules (24)

Trigger

Watch Conversations

Triggers when a new conversation is started.

Trigger

Watch Customers

Triggers when a new customer is created.

Trigger

Watch Messages

Triggers when a new message is created.

Trigger

Watch Notes

Triggers when a new note is created.

Trigger

Watch Teams

Triggers when a new team is created.

Trigger

Watch Users

Triggers when a new user is created.

Action

Add a Team Member

Adds a member to a Team.

Action

Create a Conversation

Creates a new conversation.

Action

Create a Customer

Creates a new customer.

Action

Create a Message

Creates a new message.

Action

Create a Team

Creates a new team.

Action

Delete a Customer

Deletes a customer by id.

Action

Get a Conversation

Retrieves a single conversation by conversation ID.

Action

Get a Customer

Retrieves a customer record by customer ID.

Action

Get a Message

Retrieves a single message based on the unique message ID.

Search

Get a Conversation Attachments

Retrieves a paginated list of conversation attachments.

Search

Get a Conversation Event

Retrieves a list of conversation events by ID.

Search

Get a Customer Conversation

Retrieves a list of conversations by customer ID.

Search

Get Messages of a Customer

Retrieves messages for a customer by customer ID.

Search

List all Conversations

Retrieves a paginated list of conversations for the organization.

Search

List all Customers

Retrieves all customers in your organization.

Search

List all Messages

Retrieves messages for your Kustomer organization.

Search

List all Teams

Gets Teams for the Organization.

Universal

Make an API Call

Performs an arbitrary authorized API request.

Triggers Modules (06)

Trigger

Watch Conversations

Triggers when a new conversation is started.

Trigger

Watch Customers

Triggers when a new customer is created.

Trigger

Watch Messages

Triggers when a new message is created.

Trigger

Watch Notes

Triggers when a new note is created.

Trigger

Watch Teams

Triggers when a new team is created.

Trigger

Watch Users

Triggers when a new user is created.

Action Modules (09)

Action

Add a Team Member

Adds a member to a Team.

Action

Create a Conversation

Creates a new conversation.

Action

Create a Customer

Creates a new customer.

Action

Create a Message

Creates a new message.

Action

Create a Team

Creates a new team.

Action

Delete a Customer

Deletes a customer by id.

Action

Get a Conversation

Retrieves a single conversation by conversation ID.

Action

Get a Customer

Retrieves a customer record by customer ID.

Action

Get a Message

Retrieves a single message based on the unique message ID.

Universal Modules (01)

Universal

Make an API Call

Performs an arbitrary authorized API request.

Missing a module? Request it here

 

Note: We do not provide API keys or platform credentials for any add-ons or third-party services.
How To Install

Follow our step-by-step instructions to set up this integration within your Make.com environment.

If you do not already have a Make.com account, you can sign up for free and receive 10,000 complimentary operation credits.
Click the link below to create your account and start building automations right away

SignUp at Make.com

After completing your payment, you will receive an email from us containing your unique access code along with a link to install the app.
Please be sure to check your inbox as well as your spam or junk folder if you do not see the email within a few minutes.
To proceed, simply follow the installation link provided in the email to integrate the app into your Organization.

To install the application in your Make organization, please click the button below

Install App

To complete the configuration process, please follow these steps:

Enter all required credentials and configuration fields (if applicable)

Start using your newly installed app and automate your workflows with confidence

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