Automating Class Promotions & Cancellations with GoTeamUp + Make.com

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Smarter Class Management. Zero Manual Effort.

At Codex Solutions International, we recently built a fully automated class management system for a fitness business using GoTeamUp and Make.com. This automation does two high-value tasks daily:

  1. 📢 Promotes low-booked classes to Instagram stories (with branded instructor videos).
  2. ❌ Cancels same-day classes with low or zero attendance, sending professional email notifications to both clients and instructors.

It’s a perfect example of how smart automation can reduce admin time, improve customer communication, and drive higher class attendance—all without lifting a finger.

🧠 Use Case Summary

We’ve automated two distinct workflows:

  • Promotion Flow (4:00 PM Daily): Generate and publish story videos for underbooked classes scheduled for tomorrow.
  • Cancellation Flow (11:00 AM Daily): Automatically cancel and notify instructors/customers for today’s classes with fewer than 3 attendees.

Let’s break down how both work.

📱 Part 1: Promote Tomorrow’s Underbooked Classes on Instagram

⏰ Schedule: Runs Daily at 4:00 PM 

🎯 Goal: Give visibility to low-booked classes and drive last-minute sign-ups.

🔁 Automation Flow:

  1. 🔍 Search for Tomorrow’s Events Using the GoTeamUp API, we search for all classes scheduled for tomorrow with:
  2. 👥 Identify the Instructor Once a class is found, we identify the instructor and map them to a unique video template using a Google Sheet.
  3. 🎞 Generate Personalized Story Video Using JSON2Video, we dynamically render a short Instagram story video that includes:
  4. 📲 Auto-Post to Instagram Stories The finished video is auto-uploaded to Instagram via Make’s Instagram for Business module—no human needed.

❌ Part 2: Cancel Today’s Low-Attendance Classes Automatically

⏰ Schedule: Runs Daily at 11:00 AM 🎯 Goal: Avoid running empty or underfilled classes and improve the member experience.

🔁 Automation Flow:

  1. 🔍 Search for Today’s Classes Again using GoTeamUp API, we fetch all classes scheduled for today and filter for:
  2. 🚫 Auto-Cancel the Event If a class meets the criteria, it’s canceled directly using GoTeamUp’s API.
  3. 📧 Send Polite Cancellation Emails Professional emails are sent to both the instructor and any registered attendees using Gmail:

🧰 Tools Used

  • Make.com: End-to-end automation platform
  • GoTeamUp: Class booking and management system
  • Google Sheets: Instructor-template mapping
  • JSON2Video: Personalized video rendering for social
  • Instagram for Business: Automatic story publishing
  • Gmail: Branded and customized email notifications

✅ Key Outcomes

  • 🚀 Boosted class attendance by proactively promoting underbooked sessions
  • ❌ Minimized confusion around last-minute class changes
  • 📩 Streamlined communication with instructors and members
  • ⏱ Saved 90% of admin time every single day

🧠 Conclusion

At Codex Solutions International, we specialize in building customized automation systems that save time and elevate brand experience. This project for a fitness business proves how automation can go beyond simple tasks—it can drive revenueimprove retention, and deliver personalized content at scale.

If you run a gym, yoga studio, or fitness center using GoTeamUp—or want to explore automation with your booking software—we’d love to help.

🔗 Let’s build your custom fitness automation : https://www.codexsolutionsint.com/booking-calendar/make-formerly-integromat-consultation?referral=service_list_widget

👉 Want to explore even more automations like this?

Join our private Skool community for step-by-step automation guides, Make.com tutorials, and support from other fitness & tech professionals.

🎓 Join Now → Codex Skool Community

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